Get in Touch With Us
Whether you have a question about how we review sweepstakes casinos, spotted something that needs updating, or just want to share feedback, we would like to hear from you. This page explains the best way to reach us and what you can expect once you do.
How to Reach the New Sweepstakes Casinos Team
Email is the most reliable way to get in touch. We read every message that comes through and aim to respond within a couple of working days. You can write to us at [email protected].
If you can, tell us upfront what your message is about — a specific platform, a correction, a general question, or something else. It helps us route your enquiry to the right person and get back to you faster.
What You Can Get in Touch About
- Questions about how sweepstakes casinos work — If the dual-currency model, redemption process, or eligibility rules on our pages aren't clear, ask us to explain further.
- Corrections and updates — Operators change their welcome offers, eligible states, and terms fairly often. If you spot something on our site that looks outdated, let us know so we can look into it.
- Content suggestions — If there's a topic, platform, or comparison you'd like to see covered, we're open to hearing it.
- Partnership or editorial enquiries — If you represent an operator or a relevant business and want to discuss working with us, please introduce yourself and outline what you have in mind.
- Concerns about play habits — If you or someone close to you is finding it hard to keep gaming sessions in check, mention this in your message and we'll point you towards relevant support resources.
Before You Contact Us About a Specific Site
We cover a range of platforms on New Sweepstakes Casinos, including options like Crown Coins, SplashCoins, Casino.Click, and others featured on our rankings. Because eligibility, promotions, and redemption terms are set by each operator and can change without much notice, we always recommend confirming the details directly on the platform's own terms and conditions page before signing up or making a decision based on something you read here. If you notice a mismatch between what we've published and what an operator currently states, that's exactly the kind of correction we want to hear about.
For readers comparing options outside the standard sweepstakes model, our guide to the best non-GamStop casinos may also be useful.
What Happens After You Send a Message
A real person on our team reviews every message — we don't rely on automated replies to stand in for an actual answer. Our usual response window is a couple of working days, though it can run a little longer during busier stretches. If your enquiry needs more research on our end, we'll let you know rather than leave you waiting.
A Note on Accuracy and Independence
New Sweepstakes Casinos is an independent comparison resource. We are not affiliated with any single sweepstakes casino operator, and any commercial relationships we have do not decide how platforms are ranked or reviewed on this site. Reader feedback genuinely shapes how we keep our content accurate — including facts about eligible states, age requirements, and redemption terms, all of which can shift over time and vary depending on where you live. If something we've published seems off, or if it has affected your experience one way or another, we want to know.
Thanks for taking the time to visit this page. We look forward to hearing from you.